A rare genetic disease study

requiring a unique solution to provide complex secondary pre-screening before referring the patient to a clinical research site.

In addition to traditional web-based pre-screening and call center screening, patients for this rare genetic disorder were required to have genetic tests, mobile lab tests and full chart review prior to being referred to the site for screening and genetic treatment. In addition, sites required significant assistance with the logistics of scheduling these surgeries. Serva Health Clinical leaned on its powerful and flexible Retain3D™ Case Management Platform for create a full end-to-end solution for case managers, patients, HCPs, sites and the sponsor resulting is significant cost reductions, reduced “first touch to enrollment” cycles and  dramatic increase in enrollments. This sponsor is so happy with our performance, they are happy to provide a reference if requested.

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